SAP CRM ONLINE TRAINING BY REAL TIME EMPLOYEES

SAP CRM ONLINE TRAINING BY REAL TIME EMPLOYEES

FRESH BATCH STARTING FROM NEXT WEEK

ABOUT TRAINER
• 9 YEARS OF INDUSTRY EXPERIENCE
• 5 YEARS OF EXPERIENCE IN ONLINE, CLASS ROOM AND CORPORATE

TRAINING
•
FOR FREE DEMO contact us at:
EMail :    raj@apex-online-it-training.com
Phone :    00-91-8500122107------------------------------WORKING

HOURS 24/7
• Phone :    001-9722209571
WebSite: www.apex-online-it-training.com

• USA LAND PHONE ---6AM TO 9AM AND 6PM T0 11PM IST(INDIAN

TIMINGS )

OTHER COURSE OFFERED AT APEX

QA
QA- Manual Testing
QA- HP QTP (Quick Test Pro)|(Functional Automation Test tool)
QA- VB script (for TESTERS)
QA- HP QC (Quality Center)
QA- SELENIUM IDE, RC, GRID and Web Driver
QA- LOAD RUNNER
QA- Microsoft Test tools (Coded UI, Unit Test, Web Test and Load

Test tools)
QA- Test Complete

DATAWAREHOSING
INFORMATICA
INFORMATICA POWER CENTER
INFORMATICA DATA QUALITY
INFORMATICA POWER EXCHANGE


SAP
SAP- ABAP
SAP- ABAP WORKFLOW
SAP NetWEAVER EP
SAP-BIW (Business information warehouse)
SAP-SD (Sales and Distribution)
SAP- ABAP HR
SAP- ABAP OOP
SAP- SECURITY
SAP-CRM (Customer Relationship Management)
SAP- BO’S
SAP-WM (Warehouse Management)
SAP-SEM (Strategic Enterprise Management)
SAP-SCM (Supply Chain Management)
SAP-MDM
SAP-BPS
SAP-OIL&GAS
SAP- ABAP CROSSAPPLICATIONS
SAP- ABAP WEBDYNPRO
SAP- BASIS (System Administration)
SAP- XI (exchange infrastructure)
SAP- BI
SAP-HRM (Human Resources Management)
SAP-FICO(Finance and Controlling)
SAP-PP (Production Planning)
SAP-MM (Material Management)
SAP-PS (PROJECT SYSTEMS)
SAP-QM (Quality Management)
SAP-IS (Industry Specific Solutions)
MS-DOTNET TECHNOLOGIES
ASP.NET (3.5)
VB.NET
C#.NET
SPECIAL COURCES
ASP.NET AJAX
ASP.NET SLIVERLIGHT
ASP.NET JAVA SCRIPT
LINQ
ADVANCED COURCES
SHARE POINT-2007(Design, Development and Administration)
BizTalk server
JAVA TECHNOLOGIES
Core Java
Advanced Java
J2EE / J2ME
Data Bases
SQA Robot
DATA WAREHOUSING
Informatics
Business objects XI 3.1
HYPERION ESSBASE
Data stage
Cognos (Business Intelligence)
Teradata
ABINITIO
HYPERION INTERACTIVE REPORT
ORACLE
ORACLE APPS FINACIALS R12
ORACLE APPS TECHNICAL
ORACLE APPS HRMS
ORACLE APPS SCM
ORACLE APPS FRAME WORK
ORACLE 10g//11i DBA
ORACLE RAC DBA
ORACLE ADVANCED RAC
ORACLE APPLICATIONS SERVER DBA
SQL/PLSQL
ORACLE FUSION
ORACLE CLINICAL
SAS (Statistical Analysis Software)
Clinical Financial Banking)
BI
SIEBELCRM & ANALYTICS
PEOPLE SOFT
SQL SERVER 2005 & 2008
SQL SERVER DBA
PHP with my SQL
SUN SOLARIES
PEGA SYSTEM

SAP CRM ONLINE TRAINING BY REAL TIME EMPLOYES

SAP CRM ONLINE TRAINING BY REAL TIME EMPLOYES

FRESH BATCH STARTING FROM NEXT WEEK

ABOUT TRAINER
• 9 YEARS OF INDUSTRY EXPERIENCE
• 5 YEARS OF EXPERIENCE IN ONLINE, CLASS ROOM AND CORPORATE

TRAINING
•
FOR FREE DEMO contact us at:
EMail :    raj@apex-online-it-training.com
Phone :    00-91-8500122107------------------------------WORKING

HOURS 24/7
• Phone :    001-9722209571
WebSite: www.apex-online-it-training.com

• USA LAND PHONE ---6AM TO 9AM AND 6PM T0 11PM IST(INDIAN

TIMINGS )

OTHER COURSE OFFERED AT APEX

QA
QA- Manual Testing
QA- HP QTP (Quick Test Pro)|(Functional Automation Test tool)
QA- VB script (for TESTERS)
QA- HP QC (Quality Center)
QA- SELENIUM IDE, RC, GRID and Web Driver
QA- LOAD RUNNER
QA- Microsoft Test tools (Coded UI, Unit Test, Web Test and Load

Test tools)
QA- Test Complete

DATAWAREHOSING
INFORMATICA
INFORMATICA POWER CENTER
INFORMATICA DATA QUALITY
INFORMATICA POWER EXCHANGE


SAP
SAP- ABAP
SAP- ABAP WORKFLOW
SAP NetWEAVER EP
SAP-BIW (Business information warehouse)
SAP-SD (Sales and Distribution)
SAP- ABAP HR
SAP- ABAP OOP
SAP- SECURITY
SAP-CRM (Customer Relationship Management)
SAP- BO’S
SAP-WM (Warehouse Management)
SAP-SEM (Strategic Enterprise Management)
SAP-SCM (Supply Chain Management)
SAP-MDM
SAP-BPS
SAP-OIL&GAS
SAP- ABAP CROSSAPPLICATIONS
SAP- ABAP WEBDYNPRO
SAP- BASIS (System Administration)
SAP- XI (exchange infrastructure)
SAP- BI
SAP-HRM (Human Resources Management)
SAP-FICO(Finance and Controlling)
SAP-PP (Production Planning)
SAP-MM (Material Management)
SAP-PS (PROJECT SYSTEMS)
SAP-QM (Quality Management)
SAP-IS (Industry Specific Solutions)
MS-DOTNET TECHNOLOGIES
ASP.NET (3.5)
VB.NET
C#.NET
SPECIAL COURCES
ASP.NET AJAX
ASP.NET SLIVERLIGHT
ASP.NET JAVA SCRIPT
LINQ
ADVANCED COURCES
SHARE POINT-2007(Design, Development and Administration)
BizTalk server
JAVA TECHNOLOGIES
Core Java
Advanced Java
J2EE / J2ME
Data Bases
SQA Robot
DATA WAREHOUSING
Informatics
Business objects XI 3.1
HYPERION ESSBASE
Data stage
Cognos (Business Intelligence)
Teradata
ABINITIO
HYPERION INTERACTIVE REPORT
ORACLE
ORACLE APPS FINACIALS R12
ORACLE APPS TECHNICAL
ORACLE APPS HRMS
ORACLE APPS SCM
ORACLE APPS FRAME WORK
ORACLE 10g//11i DBA
ORACLE RAC DBA
ORACLE ADVANCED RAC
ORACLE APPLICATIONS SERVER DBA
SQL/PLSQL
ORACLE FUSION
ORACLE CLINICAL
SAS (Statistical Analysis Software)
Clinical Financial Banking)
BI
SIEBELCRM & ANALYTICS
PEOPLE SOFT
SQL SERVER 2005 & 2008
SQL SERVER DBA
PHP with my SQL
SUN SOLARIES
PEGA SYSTEM

SAP CRM ONLINE TRAINING AND JOB SUPPORT BY REAL TIME EMPOYES

SAP CRM  ONLINE TRAINING AND JOB SUPPORT BY REAL TIME EMPOYES

FRESH BATCH STARTING FROM NEXT WEEK

ABOUT TRAINER
• 10 YEARS OF INDUSTRY EXPERIENCE
• 5 YEARS OF EXPERIENCE IN ONLINE, CLASS ROOM AND CORPORATE TRAINING
•
FOR FREE DEMO contact us at:
EMail :    raj@apex-online-it-training.com
Phone :    00-91-8500122107------------------------------WORKING HOURS 24/7
• Phone :    001-9722209571
WebSite: www.apex-online-it-training.com

• USA LAND PHONE ---6AM TO 9AM AND 6PM T0 11PM IST(INDIAN TIMINGS )


OTHER COURSE OFFERED AT APEX

QA
QA- Manual Testing
QA- HP QTP (Quick Test Pro)|(Functional Automation Test tool)
QA- VB script (for TESTERS)
QA- HP QC (Quality Center)
QA- SELENIUM IDE, RC, GRID and Web Driver
QA- LOAD RUNNER
QA- Microsoft Test tools (Coded UI, Unit Test, Web Test and Load Test tools)
QA- Test Complete

DATAWAREHOSING
INFORMATICA
INFORMATICA POWER CENTER
INFORMATICA DATA QUALITY
INFORMATICA POWER EXCHANGE


SAP
SAP- ABAP
SAP- ABAP WORKFLOW
SAP NetWEAVER EP
SAP-BIW (Business information warehouse)
SAP-SD (Sales and Distribution)
SAP- ABAP HR
SAP- ABAP OOP
SAP- SECURITY
SAP-CRM (Customer Relationship Management)
SAP- BO’S
SAP-WM (Warehouse Management)
SAP-SEM (Strategic Enterprise Management)
SAP-SCM (Supply Chain Management)
SAP-MDM
SAP-BPS
SAP-OIL&GAS
SAP- ABAP CROSSAPPLICATIONS
SAP- ABAP WEBDYNPRO
SAP- BASIS (System Administration)
SAP- XI (exchange infrastructure)
SAP- BI
SAP-HRM (Human Resources Management)
SAP-FICO(Finance and Controlling)
SAP-PP (Production Planning)
SAP-MM (Material Management)
SAP-PS (PROJECT SYSTEMS)
SAP-QM (Quality Management)
SAP-IS (Industry Specific Solutions)
MS-DOTNET TECHNOLOGIES
ASP.NET (3.5)
VB.NET
C#.NET
SPECIAL COURCES
ASP.NET AJAX
ASP.NET SLIVERLIGHT
ASP.NET JAVA SCRIPT
LINQ
ADVANCED COURCES
SHARE POINT-2007(Design, Development and Administration)
BizTalk server
JAVA TECHNOLOGIES
Core Java
Advanced Java
J2EE / J2ME
Data Bases
SQA Robot
DATA WAREHOUSING
Informatics
Business objects XI 3.1
HYPERION ESSBASE
Data stage
Cognos (Business Intelligence)
Teradata
ABINITIO
HYPERION INTERACTIVE REPORT
ORACLE
ORACLE APPS FINACIALS R12
ORACLE APPS TECHNICAL
ORACLE APPS HRMS
ORACLE APPS SCM
ORACLE APPS FRAME WORK
ORACLE 10g//11i DBA
ORACLE RAC DBA
ORACLE ADVANCED RAC
ORACLE APPLICATIONS SERVER DBA
SQL/PLSQL
ORACLE FUSION
ORACLE CLINICAL
SAS (Statistical Analysis Software)
Clinical Financial Banking)
BI
SIEBELCRM & ANALYTICS
PEOPLE SOFT
SQL SERVER 2005 & 2008
SQL SERVER DBA
PHP with my SQL
SUN SOLARIES
PEGA SYSTEM

SAP CRM ONLINE TRAINING COURSE CONTENT

 SAP CRM – Customer Relationship Management

SAP CRM Version  7.0

Duration: 30-35hrs

Course Content

Contact Us at: 

Phone : +91-8500122107

Email : raj@apex-online-it-training.com                 

Website : www.apex-online-it-training.com 

              ===============================================================

Training Highlights:

·         Real Time Instructor Led Live Online SAP Training using Strong WebEx, GoToMeeting

Software.

·         SAP LIVE Server Access

·         SAP Certified Trainer

·         SAP Study Materials

·         SAP Training with Live Examples

·         SAP Practical after every major topic

·         SAP Tests and SAP FAQ s from interviews point of view with Project Work

·         Resume Preparation

Solution Overview  (Introduction):

• Overview of SAP ERP and SAP CRM
• Introduction to SAP CRM
• Overview of CRM 2007 Architecture
• Channel of CRM
• CRM Application
• Role in my SAP CRM

SAP CRM Web User Interface (WEB UI)

• Architecture of WEB UI
• UI Concept & UI Component Concept
• Navigation Bar & Business Roles
• UI Configuration
• Personalization
• Additional Features in Web UI
•  

                                                                                                                                                Page 1

( CR100)-- Base Customization/Master Data (SAP CRM7.0 & SAP ECC 6.0)

·          CRM Business Partner (BP)

ü  Creation of BP on Category

ü  Basic setting on Field grouping & No ranges

ü  BP Relationships

ü  BP Roles

ü  Mapping BP Classification  & Account Group from R3 à  CRM

·            Organizational Management

ü  Fundamentals of SAP CRM Org Structure

ü  Organizational Data determination

ü  Mapping Org Model & Enterprise Structure from  R3 à  CRM

·            Territory Management

ü   Hierarchy Levels, Hierarchy ID

ü   Assign employee to Hierarchy

·            Product Master

ü   CRM Product Types

ü   Creation of Hierarchies & Categories

ü   Creation of Attributes & Set Types

ü  Mapping Product Master & Material Master  from  R3 à  CRM

·            Transaction Processing

ü  Transaction Processing for Enquiry, Quotation & Order

ü   Customization of Transaction Types

ü   Assignment of Item Category Determination

ü  Mapping Transaction Types & Sales doc Processing from  R3 à  CRM

·            Activity Management

ü   Business Activity / Task

ü   Activity Monitor

·            Partner Processing

ü  Partner determination Procedure

• Action Profile

Page

• Pricing Fundamental (SAP CRM)

ü   Configuration setting for Pricing Procedure

ü   Pricing fundamentals (ECC 6.0)

ü   Condition technique and pricing procedure determination (ECC 6.0)

• CRM Billing

ü  CRM Billing Fundamental  (ECC 6.0)

CR300 ---  CRM SALES

• The Sales cycle
• Opportunity Management
• Copying control
• Process in Quotation and Order Management
• Quotation Management
• Order Management
• Special Functions in Quotation and Order Management
• Visit Planning
• Contract Management
• Status Management
• Transactions processing
• Partner processing
• Mapping Sales Transaction between SAP ERP à   SAP CRM

CR600 ---  CRM MARKETING

• Overview on SAP CRM Sales
• Marketing planning & Campaign management
• Marketing Calendar
• Marketing Analytics
• Segmentation of business partners
• Segment builder tool
• Personalized mail forms
• External list management
• Product Proposal
• Lead Management

Page3

CR700  ---      CRM SERVICES

• Overview of CRM Service
• Installed Base Management and Individual Objects
• Service Agreements and Service Contracts
• Service Plans
•  
• Service Order Management
• Product Service Letters
• Complaints and Returns Management
• Warranty Claim Services
• Case Management
• Mapping Transaction from R3  à  CRM

CR500  ---      CRM MIDDLEWARE

• CRM Middleware Overview
• Concepts of Middleware
• Administration Console
• Adapter Objects
• Initial Load, Delta Load
• BDocs and types of BDocs
• BDoc Modeler
• Data exchange between R/3 backend
• Monitoring and Error handling

WORKSHOP (Project Orientation  Training)

• Overview of Solution Manager
• ASAP Methodology
• Project Orientation – Business Blue Print
• Resume Preparation

 Contact Us at: 

Phone : +91-8500122107

Email : raj@apex-online-it-training.com                 

Website : www.apex-online-it-training.com